Agency Information Collection Activities: Submitted for Office of Management and Budget Review; Comment Request

Короткий зміст

The Minerals Management Service's Office of Indian Royalty Assistance (OIRA) is soliciting comments from Indian mineral owners to determine the effectiveness of its services. OIRA will use this information to develop and implement new procedures to improve and streamline its services. Individual Indian mineral owners are requested to respond, using a customer comment postcard, to three questions by checking ``Yes'' or ``No'' boxes and to a fourth question with a written response. The four questions are: 1. Did we answer your questions? 2. Did we respond timely? 3. Did we treat you courteously? 4. How can we improve our service? We estimate that it takes about 2 minutes to respond to these questions and that approximately 60 respondents will respond annually. Description of Respondents: Individual Indian mineral owners. Frequency of Response: Upon request after receiving assistance from the Office of Indian Royalty Assistance. Estimated Reporting and Recordkeeping Burden: 2 minutes. Annual Responses: 60 responses. Annual Burden Hours: 2 hours. Bureau Clearance Officer: Jo Ann Lauterbach, (202) 208-7744.