FCC Alerts Public and Merchants of Fraudulent Credit Card Purchases Through Internet Protocol (IP) Relay Service, a Form of Telecommunications Relay Services (TRS)

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In this document, the Commission urges merchants to use caution in handling telephone orders for goods. The Commission has received informal complaints that people without disabilities, who are posing as deaf or hard of hearing consumers, are misusing an Internet base telecommunications relay service ("TRS" or "Relay Service") called "IP Relay" to perpetrate fraudulent business transactions, often by using stolen or fake credit cards.