The Customer at the Centre: Building a Responsible, Resilient and Sustainable Microfinance Sector - Keynote address [1] delivered by Shri Shirish Chandra Murmu, Deputy Governor, at MFIN event in Mumbai, on November 13, 2026 -

Summary

Distinguished guests, members of the microfinance industry, ladies and gentlemen – good evening. Let me begin by thanking MFIN for inviting me to share my perspectives with you. The release of the 6th edition of MFIN's publication Micro Matters, Macro View could not be more timely.