Regulacje i polityka gospodarcza · 14/11/1996

Request for Extension of a Currently Approved Information Collection

In accordance with the Paperwork Reduction Act of 1995, this notice announces USDA's intention to request an extension of an information collection currently approved in support of customer satisfaction surveys. Executive Order 12862 requires agencies and departments to identify and survey its ``customers to determine the kind and quality of services they want and their level of satisfaction with existing service,'' and to ``survey frontline employees on barriers to, and ideas for, matching the best in business'' as part of the process of becoming customer focused. USDA is requesting generic approval to conduct a number of customer satisfaction surveys over the next 3 years.