Technologie i telekomunikacja · 18.12.1997

Accelerated Docket Procedures for Formal Complaints Filed Against Common Carriers

On November 25, 1997, the Commission adopted its Report and Order in this docket promulgating new, streamlined rules for handling formal complaints filed with the Commission (the ``Complaint R&O''). In the Complaint R&O, the Commission encouraged its staff to explore and use alternative approaches to complaint adjudication designed to ensure the prompt discovery of relevant information and the full and fair resolution of disputes in the most expeditious manner possible. By this Public Notice, additional comment is sought on issues relating to the possible alternative forms of complaint adjudication that, complementing the rules recently announced in the Complaint R&O, ultimately should redound to the benefit of telecommunications consumers by enhancing competition in the relevant markets. Specifically, comment is invited regarding the feasibility of creating an ``Accelerated Docket'' that would provide for a 60-day complaint adjudication process.