Technologie i telekomunikacja · 22.01.2015

911 Governance and Accountability; Improving 911 Reliability

In this document the Federal Communications Commission (Commission) affirms core principles guiding its approach to 911 governance and proposes mechanisms to ensure, in cooperation with state and local partners, that the nation's 911 governance structure keeps pace with evolving technology so that all entities providing 911 service capabilities remain accountable for reliable 911 call completion and accurate situational awareness. This document proposes steps to address vulnerabilities in 911 reliability that have been revealed by a series of recent "sunny day" 911 outages, including the April 2014 multi-state outage that was the subject of a recent report by the Public Safety and Homeland Security Bureau (Bureau). Specifically, this document proposes to amend the Commission's 911 reliability certification rules to cover additional entities and network reliability practices; require public notification for major changes in multi-state 911 networks and services, and Commission approval for discontinuance of existing 911 services; require entities seeking to provide new 911 capabilities to certify as to their technical and operational capability to provide reliable service; and desig