Technologie i telekomunikacja · 1.02.2012

Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals With Hearing and Speech Disabilities

In this document, the Commission continues the process of reexamining the fundamentals of the Commission's Video Relay Service (VRS) rules to ensure the VRS program fulfills the goals set for the Commission in section 225 of the Communications Act (the Act). Specifically, the Commission sets forth a series of options and proposals to improve the structure and efficiency of the program, to ensure that it is available to all eligible users and offers functional equivalence--particularly given advances in commercially available technology--and is as immune as possible from the waste, fraud, and abuse that threaten the long-term viability of the program as it currently operates.