Technologie i telekomunikacja · 5.08.2011

Structure and Practices of the Video Relay Service Program

In this document, the Commission adopts modifications to its certification process for all Internet-based telecommunications relay service (iTRS) providers to ensure that all entities seeking certification in the future--or currently certified entities seeking re-certification--are fully qualified to provide iTRS in compliance with its rules and requirements, to reduce waste, fraud and abuse, and to improve the Commission's oversight of these providers once they have been certified.