Regulacje i polityka gospodarcza · 15.09.2006

Proposed Collection; Comment Request; NCI Cancer Information Service Base Demographics/Customer Service Data Collection

In compliance with the requirement of Section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995, for opportunity for public comment on proposed data collection projects, the National Cancer Institute (NCI), the National Institutes of Health (NIH) will publish periodic summaries of proposed projects to be submitted to the Office of Management and Budget (OMB) for review and approval. Proposed Collection: Title: NCI Cancer Information Service Base Demographics/Customer Service Data Collection. Type of Information Collection Request: Revision of currently approved collection 0925- 0208. Need and Use of Information Collection: The National Cancer Institute's Cancer Information Service (CIS) provides the latest information on cancer, clinical trials, and tobacco cessation. Characterizing clients and how they found out about the CIS is essential to customer service, program planning and promotion. This effort involves a brief survey of clients of the 1-800-4-CANCER and 1- 877-44U-QUIT toll-free services and LiveHelp, a web-based chat service. The telephone survey contains eight questions--3 customer service and 5 demographic--asked of a subset of callers (cancer patients, tobacco user