Energia i regulacje · 4.02.2003
Agency Information Collection Activities: Proposed Collection; Comment Request
The NRC is preparing a submittal to OMB for review of continued approval of information collections under the provisions of the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35). Information pertaining to the requirement submitted: 1. The title of the information collection: Generic Customer Satisfaction Surveys. 2. Current OMB approval number: OMB No. 3150-0197. 3. How often the collection is required: On occasion. 4. Who is required or asked to report: Voluntary reporting by the public and NRC licensees. 5. The number of annual respondents: 1,727. 6. The number of hours needed annually to complete the requirement or request: 386 hours. 7. Abstract: Voluntary customer satisfaction surveys will be used to contact users of NRC services and products to determine their needs, and how the Commission can improve its services and products to better meet those needs. In addition, focus groups will be contacted to discuss questions concerning those services and products. Results from the surveys will give insight into how NRC can make its services and products cost effective, efficient, and responsive to its customer needs. Each survey will be submitted to OMB for its review. Submit,