Regulation & law · 20/09/2002Updated: 10/17/2026 · 1 min read

US Telecom Regulators Finalize Rules on Customer Proprietary Network Information and Marketing Communications

The US Federal Communications Commission has adopted rules to implement the Telecommunications Act of 1996, governing carriers' use and disclosure of customer proprietary network information (CPNI) for marketing communications-related services. The new rules require customer consent for carriers to use CPNI for marketing purposes, and allow carriers to choose between opt-out or opt-in approval methods.