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Rynek i konsumenci · 1.12.1998

Notification of Request for Approval of Information Collection ActivityCustomer Satisfaction Surveys

In the August 11, 1998 Federal Register (63 FR 42832), the Consumer Product Safety Commission published a notice in accordance with provisions of the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35) to announce the agency's intention to seek approval of surveys and other information-collection activities to determine the kind and quality of services CPSC customers want and customers' level of satisfaction with existing services. The Commission now announces that it has submitted to the Office of Management and Budget a request for approval of that collection of information. CPSC will use the information it obtains in these surveys to improve its work on behalf of the American public. In addition, the CPSC Office of Planning and Evaluation will use information from the surveys to prepare sections of the agency's annual performance report (required by the Government Performance and Results Act (GPRA)). This information will provide measures of the quality and effectiveness of agency efforts related to three goals in its strategic plan (informing the public, industry services, and customer satisfaction). CPSC will collect this information in several ways, using contractors and/o

Source: Federal Register — Consumer Product Safety CommissionOpen original release →