Regulacje i polityka gospodarcza · 14/09/1994

Expanded Remote Access to Computerized Veterans Claims Records by Accredited Representatives

The Department of Veterans Affairs (VA) is establishing policy, procedures and criteria governing when, and under what circumstances, VA will grant authorized claimants' representatives read-only access to the automated claims records of claimants whom they represent from approved office locations away from the VA Regional Offices of jurisdiction for the claimants' records. Access will be granted only for the purpose of representing those claimants before VA on claims-related matters. In order to help safeguard the confidentiality of claimants' automated claims records, the rules also set out responsibilities and restrictions on claimants' representatives in exercising their remote access to VA's automated claims records. These procedures and criteria will provide for better and more timely representation of claimants in claims matters by allowing their representatives to have faster, easier and more efficient access to the claimants' records than they currently have when they have to travel to the Regional Offices. The regulations will also lead to more efficient use of VA resources in meeting the agency mission in that VA employees will have to spend less time providing access to